How can we help?
Check the frequently asked questions first; if the answer is not there, open a ticket.
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Frequently asked questions
The package I bought did not arrive. What should I do?
Packages are usually delivered within a minute. If you are not in game, delivery happens when you join. If ten minutes have passed, open a support ticket with your order number.
What are credits?
Credits are the site's currency and only work in the shop. They are not the same as Złoty in game.
Which password do I use on the site?
The one you set when you first joined the game. You do not need to sign up separately; your username and password are the same.
I forgot my password. How do I reset it?
If you added an email to your account, use the "Forgot password" link on the login page. If not, open a support ticket or write to the staff on Discord.
Can I join with Bedrock (phone, console)?
Yes. Use the same server address; the Bedrock port is 19132. Some custom menus look simpler on Bedrock.
How do I found my town?
Go to the world map with the Cartographer at spawn and type /t new <name> where you like. Founding a town is cheap; if the tax is not paid, the town falls apart.
I was punished. Can I appeal?
Yes. Open a support ticket under "Report / Appeal" and describe what happened. Add a screenshot or video link if you have one.